Vodafone launches ‘Customer Experience Center’

Vodafone India has launched ‘Customer Experience Center’ (CEC) for business customers. Vodafone ‘Customer Experience Center’ is a state-of-the-art engagement facility designed to enable business customers to explore a world of innovative communication solutions.

The CEC provides an ambience resembling a futuristic zone totally different from the ‘usual’ meeting environment, reinforcing Vodafone’s innovative approach to the market.  At the CEC, invited customers are taken through a journey comprising of interactive presentations, innovative live demos and discussions, to identify their communication requirements and offer customised solutions for their business needs.

Marten Pieters, MD and CEO, Vodafone India, said, “Vodafone Business Services is an integral and key component of our India growth strategy. With the global advantage and connect with Vodafone Global Enterprise (VGE) business unit, we are uniquely positioned to serve the needs of international as well as national companies in India.”

He further added, “The Customer Experience Center is a gateway to the entire world of Vodafone Business Services and how it would help our customers to an easier path of growth.”

Naveen Chopra, Director, Vodafone Business Services commented, “Vodafone Customer Experience Center is the touch point to reach out to our business customers. The CEC is a stimulating environment for discussion, development and solutions, focused on gaining a deeper understanding of our business customers’ needs. It’s a clear way of showing each customer what ‘their’ Vodafone can do for ‘their’ business, be it an existing implementation or future choices and possibilities.”